HELP! . . . If your question is not answered and you need further
help contact Fanciersplus Support.
FREQUENTLY ASKED QUESTIONS
How do I register?
By going to the sign up page; its
quick, easy and only takes a minute.
Do I need to register to access this
site?
No. You do not need to be registered to view the sites classified
ads, events calendar, cats mini-mall or cattery directory. However,
you need to register and be logged in to fully access other features
of site, (see below, why do I need to register).
Why do I need to register?
Registration allows you to enter the secure portion of our site using
a unique user ID and password created by you. Then you will be able
to access your "my-fanciers page" and use the "reminder
notes" and "favorite links" features. As a registered
user you gain immediate and unlimited access to features on the site
including signing up for a free basic listing, access to post and
edit your classified ads and events calendar, use the mail-form to
contact breeders, and quick access to upgrade options.
What does it cost to register?
There is absolutely NO cost to register. There is a
cost "only" if you decide to upgrade and enjoy full benefits
of any of our premium services.
Why do you need my email? I get enough spam
as it is!
After you register you will be able to enter the secure portion of
our site using a unique user ID and password created by you. Your
email is needed to validate the user registering (this helps to discourage
fraudulent sign ups which diminishes system resources), we need to
send you a verification code to the email address you provide. At
fanciersplus we put a emphasis on spam prevention. Your privacy is
important to us; we will "never" rent, sell, or share your
email with any 3rd parties in any way, for any purpose. Helpful
Spam Prevention Tips
Why do I need a username and password?
This is necessary in order to validate a user. By having you choose
a username and password, only "you" will have access to
"your fancierspage" where you can keep reminder notes, list
of favorite links, or post on the cat message boards with editing
abilities, join the free fanciersplus banner network, and easy access
to upgrade or edit your ad information keeping it current and up to
date.
How do I chose a username?
Your username can be anything you like, such as your name, abbreviations,
combinations of letters and numbers. It is like a nickname and is
the way in which you would be identified on the site.
How do I chose a password?
It should contain a mix of four different types of characters --
upper case letters, lower case letters, numbers, and special characters
such as *@#$%! It should not include any part of your name or your
e-mail address, the more unique the better. No one but you will
know your password as it is encrypted and stored. Your password
is your entry key into the site. Just as with the keys to your house
you need to take good care of your password.
When I log in it says, "invalid password"
You're typing the password incorrectly. Please enter the password
exactly the way you signed up with.
When I log in it says, "user name does
not exist"
You did not register yet, or you
are typing the user name incorrectly. Please enter your user name
exactly the way you signed up with.
I can't remember my username/password?
If you are already registered but have forgotten your username or
password, please, contact us.
Why do I need to have my browser set to accept
cookies?
Fanciersplus uses cookies, small text files placed on your hard drive
by a web page server to identify you as a user of fanciersplus and
to ensure that "only you" can access your account. It "does
not" store any personal information about you that could be accessed
by other web sites. If you check the "remember me" option
at log in, the service will use a cookie to remember you the next
time you log in. This saves you from having to re-log in each time
you visit.
What Cookies Are
A cookie is a small piece of information, often no more than a short
session identifier, that the HTTP server sends to the browser when
the browser connects for the first time. Thereafter, the browser returns
a copy of the cookie to the server each time it connects. Typically
the server uses the cookie to remember the user and to maintain the
illusion of a "session" that spans multiple pages. Because
cookies are not part of the standard HTTP specification, only some
browsers support them: currently Microsoft Internet Explorer 3.0 and
higher, and Netscape Navigator 2.0 and higher. The server and/or its
CGI scripts must also know about cookies in order to take advantage
of them.
Cookies cannot be used to "steal" information about you
or your computer system. They can only be used to store information
that you have provided at some point. To give a benign example, if
you fill out a form giving your favorite color, a server can turn
this information into a cookie and send it to your browser. The next
time you contact the site, your browser will return the cookie, allowing
the server to alter background color of its pages to suit your preferences.
In addition to the privacy issues, cookies carry security implications
as well. Many sites use cookies to implement access control schemes
of various sorts. For example, a subscription site that requires a
user name and password might pass a cookie back to your browser the
first time you log in. Thereafter, the site will give you access to
restricted pages if your browser can produce a valid cookie, basically
using the cookie as an admission ticket. This can have several advantages
for the site, not the least of which is that it can avoid the overhead
of looking up your user name and password in a database each and every
time you access a page.
I've registered but when I log in it keeps signing me in as Welcome
Guest
There are several likely possibilities:
You do not have cookies enabled.
Another possibility is that you may be running software that interferes
with cookie usage. There are many filtering and blocking software
packages available for Internet users these days, and many of them
also filter cookies. If you are running software like this, then
your computer may not receive or send cookies. This will cause sites
you visit to assume you are not accepting cookies.
Finally, your machine may be behind a firewall or proxy server
that prevents cookie transmission. This is most likely in a corporate
environment. So, regardless of how your browser is set, cookies
won't be sent or received by your browser. Since the cookies aren't
making it through to your browser, the Web Site will assume you
personally aren't accepting them.
To set your browser to cookies enabled see
below:
Microsoft Internet Explorer 6.x
Select "Internet Options" from the Tools menu.
Click on the "Privacy" tab.
Click "Advanced" button.
Check the "Override automatic cookie handling" box.
Set "Allow cookies that are stored on your computer" to
"Enable".
Set Accept First and Third party cookies.
Click "OK" Twice.
Microsoft Internet Explorer 5.x
Select "Internet Options" from the Tools menu.
Click on the "Security" tab.
Click "Custom Level" button.
Scroll down to the "Cookies" section.
To enable:
Set "Allow cookies that are stored on your computer" to
"Enable".
Set "Allow per-session cookies" to "Enable".
Click "OK".
Microsoft Internet Explorer 4.x
Select "Internet Options" from the View menu.
Click on the "Advanced" tab.
Scroll down to find "Cookies" within the "Security"
section.
To enable:
Select "Always accept cookies".
Click "OK".
Netscape Communicator 4.x
Select "Preferences" from the Edit menu.
Find the "Cookies" section in the "Advanced"
category.
To enable:
Select "Accept all cookies" (or "Enable all cookies").
Click "OK".
AOL (v4.0) For Windows:
Type keyword Preferences
Click Internet Properties
Click Security Tab
Click Custom Level
Scroll Down to Cookies
Allow cookies that are stored on your computer should be checked
as enabled. If it is not, please check it.
Allow per-session cookies (not stored) should be checked as enabled.
If it is not, please check it.
Click OK to Exit
AOL (v4.0) for Mac:
Click Members or My AOL
Click Preferences
Click WWW or web
Click Advanced tab and scroll down until you see the word Cookies.
Enabled should be checked. Click OK to exit.
|